Hmmmm. Experimental test?? Lemme check that lab requisition. LP-PLA2. Dr. Google here I come. Hmmmmm, curiouser and curiouser. I do believe that I was never notified about this test. I don't have any of the risk factors to take this test. Shocking, I know. I seem to have risk factors for everything else.
I call the Cardiologist's office. Medical billing lady says, let me go check the forms. Hmmmm. I'll call you back.
Prompt call back. (shocking, I know). (.). I always forget where the period goes with parentheses or brackets. Ma'am, this test was a mistake on the part of our office. Please read me the account number and contact phone for Quest so that I can take care of this for you.
Cue shocked silence on my part. Then clear recital of all requested information.
I am amazed. Someone, a doctor, nurse, tech, etc, ANYONE, in a medical position screwed up on my care or management. That, in itself is not surprising, I forgive anyone mistakes. What's amazing is that they owned up to the mistake and are making appropriate steps to fix the mistake. Without costing me $196.
1 comment:
*jaw hangs slack* Wow. Our Ped triple billed us for one visit and they are STILL trying to make us pay. Four times we have cleared the error only to have a collections agency call us yet again. We have never had those kinds of calls EVER...being anal about paying bills in full and on time. Ya know. LOL
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